Two expectations informed end-users have of electric motor service centers are reliable best practice repairs and root cause failure analysis (RCFA) to prevent recurring failures. Service centers ...

Root-cause analysis is core to problem-solving across many fields. From hospitals searching for patient safety issues to engineers diagnosing faults in complex machinery, finding the source of a ...

As semiconductor devices become smaller and more complex, the product development lifecycle grows increasingly intricate. So, from early builds to pre-qualification testing, firmware development and ...

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This article presents the findings from an investigation report following the discovery of severe corrosion in the oxygen ...

During a recent visit to a skilled nursing facility, a nurse made an insightful comment that stuck with me: “You can’t unscramble eggs.” This simple yet profound statement highlighted the difficulty ...

During usability testing, finding the root cause of errors will enable developers to fix problematic device design characteristics. Stephen B. Wilcox, PhD, FIDSA and Peter Sneeringer, MS The most ...

When there’s a major systems outage or performance issue, IT teams come to the rescue to restore services as quickly as possible. Some IT organizations follow IT service management (ITSM) incident ...